"Home Depot Inc. plans to reassign overnight-shift employees to days at its lower volume stores, a change that puts more workers on the sales floor without raising costs."
Home Depot avoids layoffs and redeploys night workers instead. CEO Blake deserves real kudos for taking the Principle-Powered road to re-building the belabored company's famed customer service. This shows real strategic thought and creativity!
Wednesday, April 02, 2008
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